What to Consider When Evaluating Market Opportunities

When considering the growth strategy of your business, there are several circumstances in which it becomes necessary to evaluate and compare market opportunities. You might be planning the launch of a new product or service – either in a new market ...

Written by Lorna Finlay

The 2024 Superpowers Index

Four years ago, we started a journey to understand the B2B buyer better, asking B2B buyers about their recent purchase experiences. We wanted to understand what was making the difference between winning and losing. And we wanted to go into detail we ...

Customer Journey Mapping in B2B Markets: A Comprehensive Guide

This article introduces customer journey mapping (CJM) in the context of customer experience management. It looks at what it is, why we should do it and the approaches that can be used to undertake this. ...

Written by Conor Wilcock & Ceri-Ann Hughes

[Infographic] Exploring B2B Attitudes Towards Sustainability

Our 2023 Superpowers Index research shows that B2B buyers are placing increased importance on ESG topics when choosing a brand to do business with. A significant opportunity exists for B2B brands willing to demonstrate a true commitment to social and ...