From the Americas to Asia-Pacific. As a leading international market research company, we have offices and business-to-business research experts in every major region of the world.
B2B International was one of the first market research agencies to adopt the Confirmit Horizons CATI (Computer Assisted Telephone Interviewing) platform. It has helped to massively improve data quality, maximise productivity and gain access to powerful reporting features. Over the last 10 years, our partnership with Confirmit has meant we have worked closely with their […]
Having conducted hundreds of customer satisfaction and loyalty surveys over the last 20 years, we know first-hand what it takes to deliver CX excellence in b2b markets. So, we decided to take this knowledge and experience and turn it into a book. ‘B2B Customer Experience – A Practical Guide To Delivering Exceptional CX’ is published […]
The ability to deliver impactful presentations has become an essential skill in business. Unfortunately, very few of us are blessed with a natural-born talent for presenting, and instead need to turn to training courses, articles, blogs and books in order to learn how to improve. One of the best places to learn the art of […]