A Best Practice Guide to Segmentation in B2B Markets

An Interactive Guide to Using Segmentation to Build a More Compelling Go-To-Market Strategy Segmentation – the process of dividing your customers into smaller group – is a core part of effective marketing. Instead of relying on a single o ...

How to Increase Response Rates in Online B2B Surveys

Whether you’re finding out about purchasing behaviors, gathering views on new products, or understanding your customers’ experiences, online B2B surveys offer the opportunity to gain considerable insight across a vast and broad audience i ...

Written by Marc Brokenbrow

The Role of Synthetic Data in B2B Market Research

  Synthetic data has been posed as the solution to many of the challenges faced by market researchers. It is claimed that artificially generated data can mimic real-world responses, significantly changing the outlook for traditional market resea ...

Written by Thomas Grubert & Colette Stevens

6 Critical Success Factors for Qualitative Research

  Qualitative research requires a particular set of methodologies, techniques, and skills to be successful. In this article, we discuss six critical factors that support the successful delivery of a qualitative research project.   1. Choosi ...

Written by Ceri-Ann Jones

The DEI Advantage: Driving Business, People, and Society

Recently, we talked about the vital importance of being a thought leader within your industry. Today, we’d like to share one of our recent thought leadership pieces developed last year for dentsu on the topic of Diversity, Equity, and Inclusion (DE ...

Written by Kim Arend

A Best Practice Guide to Assessing CX in B2B Markets

  An Interactive Guide to Leveraging Market Research to Deliver on Your CX Strategy Customer Experience (CX) covers all the interactions that a customer has with your brand. From the customer’s point of view, if they can see it, smell it, touc ...

Written by Colette Stevens & Marc Brokenbrow