For over a decade, B2B International has been at the forefront of student satisfaction research, working with some of the UK’s leading educational institutions. Our extensive work in student surveys has led us to develop INSTEP (Independent Student Experience Programme), a unique student satisfaction programme which enables you to measure and place a value on your students’ experiences.
INSTEP is built around a technologically-advanced yet simple-to-analyse online survey. In addition to understanding and measuring actual satisfaction, it identifies the issues which are having the greatest impact on overall student satisfaction. In this way INSTEP is unique in allowing you to prioritise actions for improvement and is an excellent aid to strategy planning.
To read some of our white papers on student satisfaction research, follow the link below:
We implemented many new communication, learning and relationship building tools as a result of your work with us - these have been very successful and satisfaction levels are probably at their highest ever levels.
I was impressed by B2B International's outstanding abilty to execute on a compressed timeline as well as their abilty to analyze and communicate extensive data in a concise and meaningful way.