For over a decade, B2B International has been at the forefront of student satisfaction research, working with some of the UK’s leading educational institutions. Our extensive work in student surveys has led us to develop INSTEP (Independent Student Experience Programme), a unique student satisfaction programme which enables you to measure and place a value on your students’ experiences.
INSTEP is built around a technologically-advanced yet simple-to-analyse online survey. In addition to understanding and measuring actual satisfaction, it identifies the issues which are having the greatest impact on overall student satisfaction. In this way INSTEP is unique in allowing you to prioritise actions for improvement and is an excellent aid to strategy planning.
To read some of our white papers on student satisfaction research, follow the link below:
Everyone here has been impressed by the detail and quality of the report and the level of knowledge, insight and understanding of our sector displayed by the team.
B2B illustrated a clear understanding of the project, offered proactive advice as to how we could use the information, and importantly, came across as people we felt could work well with and trust to get the job done.