China Series: Conquering a Cultural Minefield

Chinese New Year is right around the corner and to celebrate we thought we’d create a series of blog posts all about China. Today, in the second part of the series, we take a look at China’s cultural minefield. Enjoy!

China Series: Conquering a Cultural Minefield

Recently, several reports of high-level faux-pas involving China caught our attention. They highlight just how important it is not just to understand the intricate nuances of Chinese culture, but to navigate them correctly. Failing to do so can prove extremely embarrassing, both in a diplomatic and business context.

The first incident was perhaps more of an innocent mistake than it was downright rude, but nevertheless it shows a pervasive ignorance of Chinese culture. On the 4th February Argentine President Cristina Fernandez de Kirchner ridiculed the Chinese accent in a tweet, in which she replaced all the ‘r’s with ‘l’s. Unbelievably, she did so whilst attending a state visit to China, intended to improve trade relations and drum up investment. The response on Chinese social media was outrage, yet the government chose to ignore the incident. Although the president went on to sign 15 agreements with Xi Jinping, the tweet can have done no good for her personal reputation.

The second faux-pas, committed by British MP and Baroness Susan Kramer, is definitely more forgivable. She was caught out by a clock. In January she presented the mayor of Taipei with a watch as a gift of good will. However, she and her team of advisors failed to recognise that in China, a clock is a bad omen. This is because the characters 送鐘 (sòng zhōng: to give a clock) sound like 送終 ( sòng zhōng: to pay one’s last respects). Clocks are therefore strongly associated with death. Needless to say it is best to avoid them if you wish to impress a Chinese business partner any time soon…

It is worth mentioning that both diplomats made basic errors that are very easily avoided. The cultural minefield is exactly the same in the business world as it is in politics, and any attempts at networking in China must play by Chinese rules. Of course, slip ups do happen occasionally, and they can be laughed off… but if you really want to show that you mean business in China, then a little research won’t go amiss.

 

To read more about China, please refer to the white papers below:

Entering Chinese Business to Business Markets: The Challenges & Opportunities Marketing and Selling to Chinese Businesses Business-to-Business Market Research in China

 

 
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