B2B International Awarded Two IQCS Awards

We are delighted to announce that B2B International took home two awards at last week’s IQCS Awards. Our award-winning fieldwork centre were recognised in both the ‘Interviewer Excellence -Telephone’ category and ‘Best Interviewer Training an...

November 2018 / Written by B2B International

Lessons from Social Research

For a market researcher, there are lessons that can be adopted from social science and the methods of enquiry that are used in its related disciplines. For meaningful knowledge of the relationships between businesses and their customers, whether b2b ...

November 2018 / Written by Lorna Finlay

How Is Strategy Developed and Where Does Market Research Fit In?

Strategy has been defined in many different ways by many different people. For example, Michael Porter sees strategy as the way in which a company deliberately goes about differentiating itself from the competition. Meanwhile, Henry Mintzberg defined...

October 2018 / Written by Jennifer Strange

B2B International Awarded Two Confirmit AIR Awards

We are delighted to announce that B2B International has won two Confirmit Achievement in Insight and Research awards. B2B International earned awards in both the Agency category and also took home the Judge’s Choice Award for Project Innovation bas...

October 2018 / Written by B2B International

Be Prepared: Generation Z Takes over the Stage

The hype around Millennials (also called Generation Y, born around 1980-1995) doesn’t seem to end. We still read about their problems with Generation X in day-to-day business life, that they value experience more than possession and like to share e...

August 2018 / Written by Svenja Kruchten

How Your Customers Can Support Your Marketing Through Word of Mouth

During my time at University, I did a marketing internship at a German fashion label start up. On my first day, I was rather perplexed when my boss told me that they don’t do marketing and don’t need marketing. Back then, I just accepted that I w...

August 2018 / Written by Svenja Kruchten

C-D Mapping: A Different Approach to Brand Mapping

Marketers have come to rely on brand maps to visually gauge a brand’s position in a given market against that of their competitors.  These traditional maps provide companies with a visual depiction of where a brand sits in the competitive landscap...

August 2018 / Written by Megan Mockler

Design Thinking: A User-Centered Framework for Driving Innovation

Innovation has been called the “lifeblood of successful organisations”. On a strategic level, it is considered an important catalyst for business growth, because new products and services can lead to differentiation and a competitive advantage. O...

August 2018 / Written by Alexandra Stanciu

Battlecards for Increasing Sales Success

A battlecard is a succinct guide or “cheat sheet” used by account management and sales teams for engaging with a customer or prospect. It plays a key role in ensuring communication of the customer value proposition is both compelling and aligned ...

July 2018 / Written by B2B International

How the Internet of Things can Help B2B Brands Deliver CX Excellence

The Internet of Things (IoT) is one of a number of buzzwords seemingly popping up in every report, article and blog post around the web. Its popularity has soared in recent years as more and more of its applications hit the mainstream. Smart Homes is...

July 2018 / Written by Daniel Mullins