...The solution to improving the customer experience and creating loyal customers is not complicated but change doesn’t happen overnight. B2B International can work with your company at various steps of......
...and weaknesses relative to the competition and build their value propositions and positioning strategies accordingly. The Three Circles Framework consists of customer needs, company strengths, and competitor strengths, and each......
...unduly complex, the brand becomes a crutch we lean on. It synthesises everything we know about a product or company and provides us with a promise we can trust. Rather......
...communication strategy. Why Brand Communication is Important in B2B Brand communication in the B2B context includes activities aimed at positioning a brand and communicating with business customers. This encompasses......
...likely nor unlikely to recommend the company. (They give a score of 7 or 8) Detractors – those participants who are likely to share negative opinions about the company. (They......
...appropriate for selling complex industrial plants, aircraft or castings. Today it is easy for companies to sell products online and yet it is surprising how few business-to-business companies trade and......
...ask ourselves; Do we compete with a small number of larger players? What about second-tier competitors? Are local competitors strong in certain geographies? If grouped together, are the ‘others’ a......
...how our tracking research can help your business Keep your brand on track To keep your brand on track, you must keep track of it. Competitor activity, which you cannot......
...rewarded. Common classifications used in industrial market research are: Size of company (measured by number of employees or turnover) The nature of the company’s business (usually determined by its Standard......
All commercial organizations exist to make a return on their investment (ROI). Organizations that are not commercial, such as government departments and charities, still have to justify their investments in......