Photo of Heidi Dewhirst

I am Quality Supervisor, and responsible for monitoring calls made in the Fieldwork Unit, and giving feedback to interviewers- helping them to improve their technique.

Heidi Dewhirst Quality Supervisor

What is the best thing about working at B2B International?

Definitely my colleagues- it’s like coming out to see your friends every day.

What is the best advice you have ever been given?

‘What comes out of other people’s mouths, is none of your business’- i.e. you needn’t always retaliate to unkind or unpleasant comments, turning the other cheek is often the best course of action.

Similarly- ‘Least said, best mended’

And – ‘One day at a time’

(all from my mum)

What is your favourite place you have visited – and why?

Favourite place I have visited… that’s a difficult one, perhaps Saint Petersburg, or Edinburgh during the Fringe, but currently my favourite place to be is Manchester city centre because I like the feeling of belonging that it gives me- walking through town on a sunny day is one of the best feelings!

What is your favourite book?

Anna Karenina- this book single-handedly inspired me to visit Russia and begin learning the language.

Edith Piaf’s biography by her sister, Simone Berteaut, is fascinating too!

What is your favourite pastime?

It’s more than a pastime and I hope it will continue to grow into something more, but music is my main passion in life- I’m a singer/songwriter and usually end up playing live a few times a week.