New Horizons: B2B CMO Guide to Navigating Complexity


B2B CMO Guide to Navigating Complexity

The past year has forced all of us to adapt to a new way of life, both personally and professionally. In 2020, the dentsu CMO survey explored how CMOs have reacted to the impact of the pandemic, and importantly, how they are helping their business to navigate the future.

This report offers a new perspective on the data from that survey from the perspective of B2B CMOs. Compiled by B2B specialists at Merkle (a dentsu company), it aims to identify how B2B CMOs have responded to the pandemic and how prepared they are to navigate the future. It examines the views of 908 B2B CMOs, covering 12 countries and a wide array of business sizes and sectors.

The report also takes a close look at the B2B CMOs that are at the “frontier” among their colleagues – those who lead the way and ensure their organizations are as prepared as possible for the future. The survey reveals what sets them apart, what strategies they employ, and the learnings that other B2B CMOs can apply to their businesses.

The report covers:

  • The challenges B2B CMOs expect to face over the coming 12 months
  • The strategies employed by B2B CMOs over the past year
  • The role of the B2B CMO
  • How the performance of B2B CMOs is measured
  • Future marketing strategies being implemented by B2B CMOs
  • What sets apart Frontier B2B CMOs
  • The differences between pure B2B companies and companies that sell to both businesses and consumers (B2B+C)






Show me: