Are companies out of touch with their customers?

A recent survey shows that Companies are ‘out of touch’ with consumers. The study states that customers now more likely to take their business elsewhere due to companies being “out of touchâ€? with what irritates them about their ser...

April 2006 / Written by B2B International

Which are the world’s most valuable brands?

Microsoft has emerged as number one at the top of the list of the 100 most valuable global brands. They knock Coca-Cola off the top spot, whilst General Electric climb one place to third. 1. Microsoft = 62,039 2. GE = 55,834 3. Coca-Cola = 41,406 4. ...

April 2006 / Written by B2B International

Artificial intelligence for online qualitative research.

It may sound like something that should be in the distant future, but Dr Peter Millican of Oxford University believes that Artificial Intelligence (AI) could be used to get automated qualitative result from online research. Research-live.co.uk states...

March 2006 / Written by B2B International

Independent fishmongers DO have a future!

The sector is thriving and many retailers have carved a niche position in their locality Findings in a new market research report from B2B International show that the retail seafood sector consists of a number of thriving independent fishmongers who,...

March 2006 / Written by B2B International

Using customer value propositions in business to business markets

“Customer value proposition” or “CVP”? has become one of the most widely used terms in business to business marketing in recent years. However, a recent article in this month’s Harvard Business Review shows that companie...

March 2006 / Written by B2B International

All Marketers are Liars!

Or so says Seth Godin anyway. Seth Godin is a bestselling author, entrepreneur and agent of change. He is the author of six bestsellers, including Permission Marketing, an Amazon Top 100 bestseller for a year and a Fortune Best Business Book. He hold...

March 2006 / Written by B2B International

5 benefits of online focus groups

So, what are the key advantages of online focus groups? The spread of respondents that can be obtained by an online discussion is an enormous advantage, as it allows us to set up discussions between decision-makers across different timescales. Respon...

March 2006 / Written by B2B International

‘Questionnaire Design’ Given 5 Stars on Amazon

Questionnaire design is a subject fundamental to the market research function. Yet, until now, the available literature on the subject has been too specialist or complex for a wider readership. Questionnaire Design breaks the mould by providing a bas...

January 2006 / Written by ChrissieH

Our Latest Book Doing Well on Amazon

This practical guide to the basics of market research takes a clear, concise step-by-step approach. It describes and explains the various tools and techniques available to market researchers. Comparative examples and real-life international case stud...

January 2006 / Written by B2B International