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May 2016 / Written by

How to Embed Excellent Customer Experience – a Conversation With Chris Daffy

Customer experience is a hot topic at the moment with businesses putting ...

May 2016 / Written by

Take Our 2 Minute Personality Quiz to Reveal Your Archetype

Founder of analytical psychology, Carl Jung, identified 12 archetypes representing different drivers ...

May 2016 / Written by

Creating Impressive Customer Experiences in B2B Markets

Nick Hague recently sat down with Customer Experience Magazine following B2B International’s ...

May 2016 / Written by

How MaxDiff Analysis and Derived Importance Can Help You Understand Your Target Audience

Recent research has found that 55% of all SMEs do not survive ...

April 2016 / Written by

How Can B2B Firms Deliver a Differentiated Customer Experience?

There is plenty of evidence linking positive customer experience with business growth. A positive experience ...

April 2016 / Written by

Infographic: Achieving B2B Customer Experience Excellence

Our recent survey of marketing professionals in large b2b companies found that ...

April 2016 / Written by

The Christie 3 Peaks Challenge

On the 9th of July 2016, eight wily explorers, including Nick Hague ...

April 2016 / Written by

Millennials in B2B – a Conversation With Liz Keene

One in five B2B decision makers is now a Millennial. Importantly, the ...

March 2016 / Written by

4 Key Themes Driving Change in the Market Research Industry

The recent IIeX (Insight & Innovation Exchange) event in Amsterdam was a ...

March 2016 / Written by

Infographics – the good, the bad and the ugly

Everybody’s at it aren’t they? Infographics that is. And quite rightly so. ...

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