A guide to market research planning, methodology and evaluation
by Paul N. Hague and Peter Jackson

Fully revised and updated for the second edition, Market Research assumes no previous knowledge of the subject. Through clear, concise advice and real life case studies, starting out in market research is made simple. Straightforward, accessible and practical guidance is offered on many essential topics, including:

· planning market research
· desk research
· qualitative and quantitative market research
· sampling
· questionnaire design
· data collection and analysis

Up-to-date details are provided of market research agencies, codes of practice and quality schemes. Details of useful contacts and the comprehensive bibliography have also been revised. In addition, the book covers all the most recent issues, such as:

· making full use of the Internet
· online databases
· customer satisfaction market research

Practitioners and students alike will find here a comprehensive and easy-to-follow introduction to the subject. Packed with useful charts and figures, this brand new edition of Market Research draws on practical tried-and-tested methods and the authors' extensive experience.

Published by Kogan Page.

To order this publication please contact +44 (0)161 440 6000 or visit www.amazon.com