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Archive for the ‘Environment’ Category

  

Wishing to deter Greenwashing

Monday, September 22nd, 2008

In his first Thursday Night Insight piece earlier this year, Nick Hague underlined how important it is nowadays for companies – whether consumer or business-to-business organisations – to take green issues seriously.  Yet in his Differentiation Through Being Green article, he warns against the dangers of ‘greenwashing’ – that is to say deliberately misleading customers about your environmental credentials.

An article spotted in British newspaper The Guardian last week showed that Nick is not alone in his assessment. This article talks about MTV’s new global marketing push to tackle climate change, which includes a TV ad attacking businesses that are guilty of greenwashing.

With the launch of this campaign targeted at 15- to 25-year-olds, MTV urges corporations to make their lifestyle greener by "speaking to young people in their own language".

One of the campaign’s TV adverts features an animated character singing a humourous ‘green song’ about how to identify ‘false greens’, by talking about businesses and politicians who choose to ‘paint’ their policies green.  The character encourages viewers to remain alert to environmental practices and to take action themselves in their everyday lives.

As Nick highlighted, environmental issues allow companies the opportunity to differentiate themselves from the competition, but should not be used purely as a marketing gimmick.  Protecting our environment is a serious subject and deserves to be treated as such.



Social Responsibility: Benefiting One And All

Tuesday, September 2nd, 2008

Back in February 2008, B2B International Director Nick Hague contributed an article – Differentiation Through Being Green – to our Thursday Night Insight series. 

In it, he discussed how business-to-business companies may be able to set themselves apart from the competition by enhancing their green credentials and by being seen to care more for the environment.  However, Nick warned that this approach should not be adopted for purely financially-motivated reasons; being environmentally-friendly and promoting sustainability have become hugely important issues in this day and age, and they should not be taken lightly.

In a similar vein, the following article – taken from the August 2008 MediaBrains newsletter – looks at how the b-to-b sector can benefit from greater social responsibility as a whole – as long as it’s done in the right way, for the right reasons:

Corporate philanthropy: Does it make sense for B-to-B?

With leadership comes responsibility. Countless companies use that phrase in their corporate messaging in explaining why they donate to charitable causes.

Corporate giving, also known as social responsibility, corporate philanthropy or corporate citizenship is commonly described as aligning a company’s activities with the social, economic and environmental expectations of its stakeholders. Real-life examples include Dell Computer’s Plant a Tree for Me campaign.  As part of the online ordering process, consumers can check a box and Dell will make a donation to plant a tree in their name. In the BtoB sector, Applied Materials, a manufacturer of semiconductor chips, has donated millions in disaster relief efforts for Hurricane Katrina, the earthquake in South Asia and the tsunami in India.

Corporations make contributions for a variety of reasons: in an attempt to impact society; to seek public acceptance and applause; to increase their name recognition among consumers; to develop a better public image; to achieve greater consumer loyalty; and to improve community relations. Not to mention the tax benefits.

A study shows that corporate philanthropy even results in better profitability. Companies that give more to charity are more profitable, according to a study published in the Wall Street Journal by Dover Management, who operates a mutual fund that invests in corporations committed to charitable giving. The survey says that companies with a solid link between giving and operating earnings outperformed the Standard & Poor’s 500 index by 3.5 percentage points over five years.

OK. So philanthropy can be a bit self-serving. After all, it does offer some tangible and tempting benefits i.e. more profits and better branding. Philanthropy has a huge impact on branding," says Kendall Webb, CEO and founder of JustGive.org, a non-profit charity portal for businesses and individuals. "I don’t think companies give for that specific reason only, but the payoff is there. Consumers are looking for more meaning in the products they’re buying and they really buy into an idea like corporate giving."

Hold on. There’s a key word in that statement: consumers. Does the same hold true for BtoB buyers? Are a BtoB’s clients influenced by a record of corporate giving? No research that we know of has been done to support or negate that question, but it has been proven that in general, people (including BtoB buyers) do business with people and companies they like. And contributing to a worthy cause certainly ups a business’s likeability quotient.

Complementing advertising and public relations efforts, philanthropy is undoubtedly a great way to create a positive corporate image. Doing good is apparently good for you.

But beware: Savvy BtoB Buyers will see through poorly veiled attempts at charity just for the PR value. Your efforts will be viewed as nothing more than superficial window-dressing. Rather, if you’re going to do philanthropy, do it for the right reasons: because, similar to the rush that individuals get from volunteering, corporate philanthropy feels good and it’s the right thing to do. Focus on a good cause that makes sense for your organization. And operate with a perspective broader and longer than your own immediate, short-term profits. After all, with leadership really does come responsibility. You’ll have the greatest impact on society that way - and your customers will take notice.

Also, make sure corporate giving is a proactive, rather than a reactive, activity. Corporations who proactively seek social issues to support are viewed as acting in a philanthropic manner. Those who react to negative publicity are seen as trying to cover up, or correct an error.

Another key to success: make philanthropy a planned part of the company’s budget. That way, you’ve allowed for the expense far in advance and have a continuous charitable fund available.

In summary: Give charitably the right way, and everyone wins.

MediaBrains philanthropy

During the month of August, MediaBrains is donating 5% of all proceeds to help needy children buy school supplies.



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