Archive for the ‘Economic Recovery’ Category

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Confidence Rising

Monday, January 4th, 2010


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Confidence Rising

A new survey carried out by the Chartered Institute of Marketing (CIM) has found UK marketers to be ‘quietly confident’ about the UK economy and their companies’ prospects over the next year.

The survey of 1,200 marketers discovered that 51% of respondents think business will improve over the next 12 months; just 16% expect conditions to deteriorate.

In terms of the marketing activities felt to offer the greatest return on investment, CRM topped the pile with 21% of marketers feeling it delivers the best return. 12% opted for online advertising, 11% chose email marketing, and a further 11% felt public relations offered the greatest ROI. Advertising (excluding online) was considered to offer the least return on marketing investment.

36% of the respondents said that the economic downturn had created new business opportunities for their company – a figure which rises from 28% in the previous study six months ago.

All in all, sales performances and marketing spend appear to be on the up, with redundancies going down, all of which is positive news. However, a word of caution – there’s still a good way to go before the figures return to the levels of before the economic crisis began.



UK Research Industry Holds Up

Tuesday, September 22nd, 2009


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Hot on the heels of the ESOMAR Global Market Research report, the Market Research Society’s most recent survey of the profession reveals that the UK industry fared comparatively well in 2008. However, 2009 has brought its own challenges that may compromise industry growth this year.

In the face of a grim global economic outlook, total UK market research agency revenue grew by 6.2% in 2008 according to the MRS, as compared with global growth of just 4.5% (reported here). This was driven, in large part, by international growth with international revenues jumping by 12.5% compared to 2007.

In Marketing Magazine’s latest market research league table, B2B International’s performance has outstripped this industry average, with a 24% rise in year-on-year turnover seen in 2008.

In their analysis of the results, Marketing magazine point to 2009 being the year when the recession truly begins to bite for the market research industry. Curtailed client budgets, increased consolidation within the sector, rising research demands and downward cost pressure are all cited as key challenges that agencies must address if they are to truly weather the ongoing storm.

Client-side, anecdotal evidence appears to suggest that the most pressing need from research partners is data that can truly influence, rather than merely support, business decisions. At B2B International, we’d like to think that this overarching aim is central to our ethos – To deliver “market research with intelligence”.

To learn more about B2B International’s range of market research and consultancy services, please click here.



Feelings and forecast

Friday, August 14th, 2009


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With so many people interested in the state of the economy, Alaric Fairbanks this week takes a look at some of the more unusual indicators which may tell us whether prospects are looking up.

Even – perhaps especially – here in Beijing, as elsewhere, not a day goes by without mention of the economy and how quickly it will recover or not. Supplementary to this are the business confidence or climate surveys and their subsequent reports of optimism and pessimism.

These are all very well, and may be a good source of column inches or publicity for a research company. This is all OK with me but, even if reflective of whatever business community or industry sector’s level of confidence, it is perhaps worth thinking about which sources of information are behind, say, agreement with a statement expecting an increase in profit, revenue, headcount, etc.

From examples I have seen, including, I confess, a climate survey we conducted, there is little attention paid to the sources of information upon which these feelings are based. When it does appear, it is usually a choice of ‘respectable’ sources, such as newspapers, journals, or official statistics. Less expected or rational influences are often overlooked and, even if included in the question set, a respondent may not admit to having been influenced by an alternative or informal source.

Of course, it would be great for our business if businesspeople took tailored market research as their main source of guidance for decisions and even opinions, but as this is not always the case, I was curious as to what observations people were making to inform their levels of confidence.

To this end we spoke informally to contacts in the Western business community about any indicators used to reflect on their business prospects. A common theme emerged around indicators being derived from the physical environment, especially through observation. A simple example of an informal indicator was counting or estimating the number of new building sites passed on the way to work – the more new sites, the stronger the economic prospects.

These conversations suggested that observations were aimed at levels of activity. They tended be a mixture of fairly Beijing-specific and the more general. Observed indicators from work and life in Beijing with a perceived positive correlation included:

  • The number of properties marked with the character “chai”, indicating ready for demolition.
  • Visibility of yellow construction helmets seen at lunchtime
  • Levels of air pollution, sometimes with reference to the official air pollution index
  • Time taken to get to work

And with a perceived negative correlation:

  • Number of unsolicited job applications
  • Number of cold visits by salespeople
  • Ease of purchasing train tickets.

Interestingly, although not all of these are anecdotally based, they all appear to have some underlying rationale. It would be interesting, at least to me, to look into how effective these indicators really are… but things are fairly hectic here at the moment, what with projects, proposals, etc – another way of showing how things are going right now!



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