Archive for the ‘Advertising Research’ Category

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Getting Buy-In To Your Research Project

Tuesday, July 3rd, 2012


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More and more clients are coming to us at an early stage in the creation of a research brief to get our thoughts not only on how we can help research the problem but also to get our help and backing to get buy-in to the project from inside and help fight the internal bureaucracy. If you try and battle the red tape you will get nowhere. Instead, follow these 4 simple rules to get your research project off the ground and you will stand a greater chance of business success:

Go against the path of least resistance. Find out who is bought in to your way of thinking and then get them onside.

Use the resources that are close to hand. Don’t go to many lengths to get a large budget straight away. Instead, use people you know, desk research and other resources/budget that you have to help you get the wheels in motion and any evidence you may need to move to the next level.

Secure only the commitment you need for the short term. Don’t try to get the board’s buy-in from the get-go. Instead make sure that everyone is clear to what you are trying to achieve and then get the least amount of commitment you need to take your project to the next stage.

Move quickly. Most good ideas stall because they don’t have the necessary momentum. Put your all behind the project or it will die and atrophy.

To find out how B2B International can help your organisation, contact one of our international offices http://www.b2binternational.com/contact-b2b/ or find out about what is important when putting a research brief together http://www.b2binternational.com/publications/articles/market-research-brief/



Internet Up, DM Down

Friday, May 4th, 2012


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The latest figures released by the Interactive Advertising Bureau show that expenditure on Internet adverts increased rapidly throughout 2011 to reach a record $31 billion for the year. This is an increase of 22% over 2010. Of this, display-related advertising revenue totalled $11.1 billion (up 15% from the previous year) and digital video totalled $1,8 billion (an increase of 29%), but the largest share of Internet ad revenue went to search campaigns – $14.8 billion, up almost 27%.

Spending on mobile advertising, although constituting just $1.6 billion of the total spend, actually increased by a startling 149%. A separate study just released by Strategy Analytics predicts mobile ad revenue will reach an estimated $11.6 billion this year.

At the same time, budgets for direct marketing were revised down in the first quarter of 2012, with the change being principally attributed to shifts in spend towards internet advertising. It should be noted, however, that according to this latest IPA Bellweather report, actual spend on direct marketing rose, in 2011, for the first time in four years (based on provisional data).

Analysis of marketing budgets by medium for Q1



An Interesting Approach to Advertising

Wednesday, September 15th, 2010


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Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” John Wanamaker’s famous quote certainly has more than a grain of truth to it.

One of the ways companies attempt to get the most advertising bang for their buck is by trying out different advertising strategies. Obviously, depending on the strategy, the execution, the targetting, etc, these have varying degrees of success. Some will be repeated time and time again – by the same company and by competitor organizations; others will be deemed unsuccessful and fall by the wayside.

A slightly unusual strategy is being tried by popular North American lager brand Sam Adams. Rather than highlight the strength of its brand name, it is actually emphasizing how small a market share it has. Is this is clever way of saying that they’re a national brand but have all the strengths associated with a locally-brewed product? Or is it commercial suicide? The article below, published by AdAge at the start of this month, makes an interesting read:

Sam Adams Wants to Show You Just How Small It Really Is

Brewer’s New Ads Aim to Separate It From Big Brands by Pointing Out Lack of Market Share
By Jeremy Mullman

Samuel Adams Boston Lager marketer Boston Beer Co. is pushing an unusual selling point in new ads: Its own insignificance. In a spot titled “Growing Up Small” from the brewery’s longtime agency, Octopus, it sets out to dispel the notion that it accounts for a significant portion of U.S. beer sales, asking drinkers in a series of documentary-style interviews how big they think Sam Adams’ share is.

Twenty-five percent, guesses one. Huge, says another. At that point, the brand’s actual market share flashes across the screen: 0.9%.

It’s not every day companies spend their media budgets heralding their general puniness, but it’s not a good time to be a major player or seen as one in the beer industry. Virtually every premium brand with the scale to be perceived as mainstream—Budweiser, Bud Light, Coors Light, Miller Lite, Corona Extra and Heineken Lager—saw sales declines last year, and Samuel Adams—while boasting a fraction of those brands’ total sales—is nearly as ubiquitous.

A Boston Beer spokeswoman declined to comment, citing a company policy of not discussing advertising (because, after all, what could be a bigger secret than the messages you spend millions of dollars to broadcast to millions of people?). And in Boston Beer’s case, it spent nearly $30 million on measured media last year, according to Kantar Media.

But the conundrum is apparent enough. In the same way brands such as Heineken and Corona have struggled to avoid the “my father’s import” label amid a sea of new import offerings such as Stella Artois, Modelo Especial and Dos Equis, Sam Adams finds itself struggling to retain its relevance in a world where the number of craft-beer options has increased exponentially.

Plus, it’s hard to be the little guy when your shares are traded publicly on the New York Stock Exchange (albeit with a market cap of less than $740 million, which we admit is a tad smaller than Anheuser-Busch InBev’s $81 billion.) “They no longer have that boutique aura,” said veteran alcohol marketer Arthur Shapiro. “They want it back.”

Regardless, sales of Samuel Adams have held up reasonably well to this point. Boston Beer recovered from a weak first half to eke out a 1% increase in shipments during 2009, thanks to a second-half surge that has apparently continued into 2010. Through February, the brewer said its shipments were up 9% vs. the year-earlier period.

 
Find out how much of your advertising spend is wasted money. Read more about our advertising research services or email info@b2binternational.com



How Important is Advertising?

Tuesday, August 17th, 2010


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How much of the money spent on advertising is wasted? Although it’s a very difficult question to answer, advertising research goes a very long way towards measuring and tracking over time the effectiveness of any ad campaign.

However, according to a new study by Satmetrix, only 2% of consumers trust advertising the most as a source of information when choosing a product or service. Almost half (49%) of respondents feel personal recommendations from family, friends or colleagues is the most trustworthy source of information. While this statistic is not surprising – word-of-mouth recommendation has always had an extremely positive impact – it is maybe a little surprising that so many more people (15%) find opinions posted online as that much more reliable than the 2% who trust advertising. While online message boards, forums, etc are meant to be an independent source of opinion, many people are skeptical as to how unbiased they often really are.

The study, in fact, claims that some companies are wasting billions on attracting new customers through advertising when their focus should really be on keeping their existing customers happy. According to the study, poor customer experience has forced more than 10 million consumers to switch suppliers in the past six months.

The principal cause of dissatisfaction to the point of switching is unfair fees or charges. A further 22% blame poor product or service quality. 19% move because of rude of disinterested employees. And, 12% leave because they feel they can’t get anyone to deal with their problem.

Read more about this subject in our white papers and articles:



What, No More Football?

Friday, July 16th, 2010


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Reflecting on a month of non-stop football coverage, Alex Clements this week mulls over the effectiveness of high profile advertising and sponsorship.

The World Cup is now over and things are, once again, returning to normal. Wives get their husbands back, kids get the right to watch TV back and the men are in recovery for another four years until the next World Cup. I will confess, I’m not a huge fan of grown men kicking a ball around a pitch (I’d rather watch grown men beat the life out of each other in a cage!). I did, however, watch a few games of the World Cup, including the England vs. Germany game, which was an interesting one to watch with Vanessa, my fiancée who, just to make things more interesting, comes from Wuppertal in Germany!

Despite not really caring who won the World Cup, I found myself subconsciously supporting Spain in the final. The only reason I can think of for this is that I quite like visiting Spain on my holidays. The least I can do is support their football team in return for their hospitality.

I’m quite easily distracted at times and my mind can wander to a vast array of weird and wonderful things. The example I’m going to share with you on this occasion came to me during this football (or “soccer” for those of you in the US) match between Spain and the Netherlands. As I watched the ball go back and forth between opposing players – and on occasion directly from one goalie to the other – my mind wandered as I noticed the multitude of banners advertising different companies around the pitch. There were banners for Adidas, Sony, Coca-Cola, McDonald’s and Budweiser to name a few. I sat there and wondered to myself, “How effective are these adverts?”

I decided that some of these adverts must be more effective than others when using this platform to reach their target market. I praise the strategic placement by Adidas because it is a company that manufactures sports clothing, which is likely to be of interest to a considerable percentage of football fans who will be watching. Similarly, people watching the game on TV at home or in a public bar could see the banners for Budweiser or Coca-Cola and as a result think “I could really do with a Budweiser!” – just as I did! Unfortunately, however, I was sitting at home with no access to any Budweiser… Of course, this is the aim of the banner and I’m sure it works quite effectively.

In my mind, I compared the effectiveness of the ‘drinks’ banners to that of ‘electrical goods’ banners which have used the exact same method to reach their target market. Let’s first think about the platform for advertising here: The World Cup final. A quick search on the internet suggests there were over 18 million viewers in the UK watching the game on British television. Before the game took place, FIFA expected an audience of 700 million worldwide to watch the final. Even if viewers turned out to be significantly fewer than this prediction, it would undoubtedly still reach a considerable number of potential customers. As a means of embedding your brand in the minds of your target market, I say this is a very effective way to reach millions globally.

Maybe the decision to advertise in this way would be more straight-forward for companies such as Coca-Cola as they are presumably targeting anyone who drinks liquid – which I shouldn’t need tell you is a pretty high percentage of the world’s population! However, for companies that specialise in electrical goods – which are not necessities of life (don’t tell my fiancée I said that) – as high value and infrequent purchases, from a consumer point of view there is more at stake and a bigger purchase decision to be made. Such companies must assess who they are targeting and who they would reach by each method of advertising before deciding on a platform.

At first, I questioned whether electrical goods companies would see as much return on investment as drinks companies would. Will people see these banners and think, “I could really do with a new TV”? My guess would be that the need for a beer would come before the need for a new TV, but then again, I was watching the game in high-definition on a 40-inch screen! Despite this, this approach still does the job of raising awareness and embeds the brand in the minds of millions. Not bad for something as simple as a banner with your logo on, is it? Not that a pitch-side banner at the final of the World Cup will be within every company’s budget, mind!

I’ll leave you now with one final example, which truly shows how effective advertising and sponsorship can be. Domino’s Pizza sponsored television coverage of the World Cup and Britain’s Got Talent, and it has been reported that the company has seen sales rise to 237.1 million – an increase of 21% in the last half year leading up to June 27, making a £17.5m pre-tax profit. Even more impressive, sales were said to have been up 65% on the day of England’s only World Cup win, increasing by a whopping 333% during the hours the match was shown! To find out more about Domino’s recent successes, click here to read Domino’s Pizza Plc Half Yearly Report.

  • If you would like to find out more about measuring and monitoring the effectiveness of advertising, please click here.


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