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	<title>Comments on: Keep It Short, Keep It Focussed</title>
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		<title>By: Net Promoter Scores and Customer Satisfaction &#124; The Market Research Blog</title>
		<link>http://www.b2binternational.com/b2b-blog/2009/01/05/keep-it-short-keep-it-focussed/comment-page-1/#comment-36117</link>
		<dc:creator>Net Promoter Scores and Customer Satisfaction &#124; The Market Research Blog</dc:creator>
		<pubDate>Wed, 07 Jan 2009 16:05:12 +0000</pubDate>
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		<description>[...] &#171; Keep It Short, Keep It Focussed&#160;&#160;&#160;&#160; [...]</description>
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