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	<title>Comments on: Defection Amongst Satisfied Customers</title>
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		<title>By: Focussing on the Customer - Part I &#124; The Market Research Blog</title>
		<link>http://www.b2binternational.com/b2b-blog/2007/09/05/defection-amongst-satisfied-customers/comment-page-1/#comment-22348</link>
		<dc:creator>Focussing on the Customer - Part I &#124; The Market Research Blog</dc:creator>
		<pubDate>Thu, 03 Jan 2008 08:56:08 +0000</pubDate>
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		<description>[...] Defection Amongst Satisfied Customers [...]</description>
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