Targeting the Right Customers:
Practical Market Segmentation
A detailed examination of customer and market segmentation concepts, tools and models:
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The Market Segmentation Toolkit
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How to map a market
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Key market segmentation techniques and approaches
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Why market and customer segmentation?
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How to segment B2B Product and Service markets
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How to segment markets with and without market research
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Discovering unmet needs
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Quantifying customer value
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Choosing and targeting market segments
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Customer Value Management
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Using market segmentation to drive marketing strategy
Dynamic market segmentation: dealing with change
Who should attend?
Marketers, product and business managers wishing to target the right customers, using modern market segmentation techniques.
What will I learn?
How to improve the quality and profitability of your business, using market segmentation to target the right customers; How to decide on the best segmentation basis; How to apply and implement segmentation effectively. Presented in a relevant and lively workshop for people in B2B Product and Service markets and applied to industry conditions and situations.
Key Marketing Elements
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