B2B China

beijing@b2binternational.com | +86 (0)10 6515 6642

"The guidance and recommendations we received were most helpful, resulting in a great response from US management. At all stages we felt well taken care of and informed."

Intel GmbH

Targeting the Right Customers:
Practical Market Segmentation

A detailed examination of customer and market segmentation concepts, tools and models:

Who should attend?

Marketers, product and business managers wishing to target the right customers, using modern market segmentation techniques.

What will I learn?

How to improve the quality and profitability of your business, using market segmentation to target the right customers; How to decide on the best segmentation basis; How to apply and implement segmentation effectively.  Presented in a relevant and lively workshop for people in B2B Product and Service markets and applied to industry conditions and situations.

Key Marketing Elements

  • The Market Segmentation Toolkit
  • Market Mapping
  • Firmographic and Typographic   Segmentation
  • Customer Value Quantifier
  • Needs and Value-Based Segmentation
  • 5 Key Questions for Your Customers
  • Product-Market Life Cycle
  • Diffusion of Innovation (Adoption Curve)
  • Segmentation Trees
  • Segmentation Matrices
  • Directional Policy Matrix
  • MarketAbility Matrix
  • Customer Value Commitments
  • Customer Relationship Plan
  • Customer Loyalty Ladder
  • The 5 Key Steps to Successful Market Segmentation
  • Market Segmentation Checklists

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Beijing: Moscow: London: New York: September 09, 2010